TERMS AND
CONDITIONS
meliponeon
Contact information:Carrd: https://meliponeon.carrd.co/I. GENERAL TERMS
II. TIME AND SEQUENCE TERMS
III. TERMS AND FORMS OF PAYMENT
IV. REFUND/CANCELLATION TERMS
V. TERMS OF USE
VI. PRODUCT ADJUSTMENTS TERMS
VII. PURCHASE SPECIFICATIONS
1. If the buyer wishes to place an order for commission, it is recommended that they take into account the terms and conditions stipulated here in order to fairly complete the process for both parties.
2. By placing the order, the artist will assume that the buyer has read and agrees with the terms and conditions presented in this document.
3. The commissions will be made by placing a purchase order and once the payment by the buyer is completed.
4. The artist reserves the right to deny commissions with the respective characteristics:
· Political topics
· Hate art
· Extreme gore
· Lolicon/shotacon
· Hyperrealistic portraits
5. The artist reserves the right to deny the commission in any case of discomfort, non-compliance, disagreement and/or inability to reach a fair agreement between the two parties, among other reasons (See section "Refund and cancellation terms")
6. A time limit and sequence will be defined, which will be determined and carried out transparently throughout the process (For more details see the section "Time terms and order of the process")
7. The commission will be taken into account for personal use unless the client requires otherwise (commercial use).
8. Commissions’ prices and conditions for commercial use will differ from those for personal use and will have to be discussed between the artist and the client.
9. The terms and conditions may change over time, so it is recommended to review them once the client wants a commission
10. The artist's contact can be found at the beginning of the document (contact information)
1. The buyer will be provided with the necessary information to make the purchase, where they will indicate the nature of the work they chose to purchase along with the specifications they want to be considered, all of this in order to estimate the price
2. Once the price has been determined and paid, the buyer will be provided with a commercial invoice to demonstrate the purchase of the product by both parties, in the event that there is a mishap or doubt regarding the process
3. The delivery time limit will be determined, which will depend on the type and complexity of the order, which will start from two weeks on business days up to the date the artist determines, this in order to discuss details, make adjustments (See corrections section) and provide the buyer with a product which will be of the best possible quality
4. Once the process has started, the artist will periodically provide advances that will help the buyer to request changes if need be, as well as to verify that the order is being carried out with the greatest possible transparency, this will be done so with drafts. The artist reserves the right to provide screenshots of said sketches that may be of medium resolution and have a watermark, in order to avoid any improper or non-previously agreed use of the images.
5. Take into account that the inking or lineart process will start once and only after the payment has been made and fully confirmed
6. Once the changes have been agreed and made, the order will be completed and sent*
7. Take into account that the captures will only be taken along the sketch phase, once the lineart or inking has started, it will not be possible to send more evidence of progress, so it is highly recommended to observe and express clearly and carefully the desired adjustments or disagreements throughout this part of the process
8. In case there is a change in the time limit, you will be informed as soon as possible and a new date will be provided.
9. The final product is defined as a digital illustration that meets the requirements determined by both parties, without a watermark and with high resolution along with the artist's signature, which is prohibited from removing from the work.
1. Commissions’ rates will range according to the type and size of the order, among other specifications and details that are made; or in case of applying a discount announced and discussed with the artist
2. Payment can be made by Paypal, through the Artisttree.io platform, as well as through the ko-fi platform and V-gen (which all accept paypal payment ) through the following links:
-Artisttree.io: https://artistree.io/request/meliponeon
-Ko-Fi: http://ko-fi.com/meliponeon/commissions
-V-gen:
https://vgen.co/Meliponeon3. The artist reserves the right to make additional charges in case of exceeding the number of corrections, last minutes changes and additions to be requested by the client
4. It will be possible for the artist to announce discounts over time, so for these to be applicable, it will be necessary to contact the artist to receive a discount code that can be filled out in the file format subsequently provided
5. The rates handled in the file formats are per character, in case of making the commission with more than one character, the sum of the costs will be made and the final commission’s fee will be given
1. The refund will be made in the event that an agreement is not reached between the two parties or that the buyer is still dissatisfied after the changes made in the sketch phase, take into account that the refund will only be made prior to the inking or lineart
2. The cancellation may be made in the event that discomfort is present toward the artist or for hostile behavior towards the artist (insults, misuse of language)
3. The artist reserves the right to deny the commission in case of not being able to meet the specifications given by the buyer
4. Once the product is finished and delivered, no refund can be granted or demanded.
5. By placing the order, the buyer agrees to the terms described above.
6. Take into account that at the time of opening commissions the slots may be limited, in the event that the slots are already full, the artist reserves the right to deny the request
7. If the buyer requires a refund, giving word and requesting it to the artist will be needed. Otherwise, the artist will have to inquire about the reason behind with the platform of payment and measures will be taken
1. The artist may use the finished piece as an example for the purchase inventory of future commissions and for social media if the buyer allows it.
2. The copyright of the piece is not transferable and belongs to the artist, therefore a right of personal use is exclusively granted to the client by placing and given a commission
3. In the event that the buyer requires and demands the piece for commercial use,they must inform the artist and contact them, otherwise it will be assumed that the order will be for personal use.
4. In the event that the work is used commercially when the merely personal use was previously agreed, the right to use the work in its entirety will be revoked, and actions will be duly taken regarding the fault towards this document.
5. No type of modification on the final product of any kind is allowed, in case of non-compliance, the right of use will be revoked from the buyer
1. The buyer is entitled to three corrections during the preliminary process (drafting), so it is suggested to carefully observe the initial sketch in order to reach a mutual agreement by both parties and expedite the process.
2. Take as corrections a draft or sketch where adjustments will be made in the background, expression, pose, position, details in clothing / hairstyle of the character. Corrections can be made to any of these features or as a whole, taking into account that a correction will be equivalent to a sketch/draft to be sent by the artist.
3. In case the buyer wants additional corrections, an extra fee will be charged and negotiated with the artist
1. In case of placing the order on the Artistree.io or the V-gen platform, a file format will be provided to the client so that they can specify the type of order that they require
2. In case of placing the order on the Ko-Fi platform, you will be provided with a form to request your order.
3. In any other case or use of other platforms, contact the artist to be sent the file format to be filled out, which will have the following characteristics:
¨ Order size: bust,half body, full body, chibi
¨ Number of characters
¨ Order type:Lineart, flat colors, cell shading, Full Color ( ambiance/additional light and shadow effects)
¨ Background: Specify if background is desired
¨ Character of choice: in case of being OC or variation of chosen character, make a brief description to make the piece as close as possible to the client’s vision
¨ Pose/Attitude/expression/action to perform (optional)
¨ Permission from the buyer for the part to be used as a reference/example for the purchase inventory (optional)
¨ Use of the work: personal/commercial
¨ In case of discount, discount code